There are many kinds of printers out there and when you think about the many kinds of brands that are out there on the market, the amount can be quite daunting. When you are deciding to purchase the Lexmark Printer and found this brand to be to your liking, one thing you need to know is that no matter how good the brand is, it will always be prone to things like technical failures and driver defaults and damages are quite commonly found in the whole printer industry.
One of the things that is crucial for you to know when you do come across these kinds of printer failures is that you need to ensure that you have paired the right driver with the right printer, and sometimes the driver you do get in the CD given to you (especially when you buy them OEM) is not the same driver for the equipment you are getting So the first step you should really be taking is definitely a fundamental one.
This crucial step requires you to try and do a clean install of the printer all over again, and this requires that you reboot your computer and make sure that non-essential programmer are not running in the background. Install the drivers then and reboot the system and see what happens. Some of the time, this actually works, but this can be quite rare and what you need to do is to ensure that you have eliminated one part of the problem. This is the critical elimination process that you are going to have to go through to ensure that you are not wasting your time running through the entire gamut of troubleshooting.
Lexmark Customer Support